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Privacy Policy of PT Surya Bumi Retailindo

This Privacy Policy (along with the applicable Terms and Conditions and other information listed on the website  www.dickiesindonesia.co.id ) forms the basis for the processing of data or information that can identify Users, which Users provide to PT Surya Bumi Retailindo ("SBR") or which SBR collects from Users or third parties (hereinafter referred to as "Personal Data"). Processing means any activity or series of activities performed on Personal Data, whether automated or not, such as collection, recording, structuring, storage, adaptation, alteration, retrieval, consultation, use, disclosure by transmission, dissemination, alignment, combination, restriction, erasure, or destruction.

This Privacy Policy is an integral part and a single entity with the applicable Terms and Conditions.

By accessing or using the website  www.dickiesindonesia.co.id , Users acknowledge that they have been informed and understand the provisions of this Privacy Policy.

All terms with capital letters in this Privacy Policy, unless otherwise defined or the context requires otherwise, have the meaning as stated in the applicable Terms and Conditions.

Collection and Protection of User’s Personal Data

  1. Collection of Personal Data : SBR collects Users' Personal Data to process transactions, manage and facilitate the use of the website  www.dickiesindonesia.co.id , as well as other purposes described in this Privacy Policy, as permitted by applicable laws and regulations. The Personal Data collected includes:
    a.  Account Information : Name, username, email, phone number, address, user profile (including date of birth, gender, ID card photo, and self-photo), transaction, financial, and/or banking information (such as bank account data, credit card, virtual account, instant payment, and internet banking).
    b.  User Behavior : Information regarding preferences, interests, experiences, photos, media, real-time geolocation, survey results, logs, browser type, and third-party sites or services used before interacting with the website  www.dickiesindonesia.co.id .
    c.  Information from Third Parties : Personal information obtained from third parties collaborating with SBR, such as vendors, agents, professional advisors, consultants, and other parties.
    d.  Other Information : Data and personal information input into the SBR system and/or the website  www.dickiesindonesia.co.id, including product photos, chats, and conversations.

By providing the above information, Users release their rights to claims, losses, demands, and lawsuits that may arise from the processing of information, including Personal Data, in the SBR system and/or the website  www.dickiesindonesia.co.id .

  1. User Consent  : Users hereby give explicit consent for the processing of Personal Data and declare that the provision of such consent is done without coercion, in a competent condition, and with awareness.
  2. Ownership of Personal Data : Users declare that all Personal Data entered into the SBR system and/or the website  www.dickiesindonesia.co.id  belongs to SBR. However, Personal Data remains the personal right of Users.
  3. Accuracy of Personal Data  : Users declare that the Personal Data provided is original, authentic, correct, accurate, complete, not misleading, up-to-date, and is the personal right of the User.
  4. Updating Personal Data  : Users have the right to request the updating or correction of their Personal Data. SBR has the right to refuse requests for access or correction of Personal Data if allowed or required by applicable laws and regulations.
  5. Data Authentication and Updating : SBR reserves the right to request authentication and updating of User’s Personal Data to ensure the accuracy, completeness, and timeliness of the data, including suspending User access to the website  www.dickiesindonesia.co.id  if authentication and updating have not been completed.
  6. Protection of Personal Data : SBR protects all Personal Data provided by Users when accessing or using the website  www.dickiesindonesia.co.id , including maintaining the confidentiality, integrity, and availability of Personal Data.

Processing of Personal Data

  1. Use of Personal Data  : SBR has the right to process Users' Personal Data to improve the quality and services in accordance with applicable laws and based on User Consent.
  2. Internal Purposes : SBR has the right to use Users' Personal Data for know-your-customer (KYC) purposes and to ensure the website  www.dickiesindonesia.co.id  and its features function properly.
  3. Data Verification  : SBR has the right to use general information and the use of services by Users to verify Personal Data.
  4. Transaction Monitoring  : SBR has the right to use transaction information for monitoring, administration, and investigation purposes, as required by applicable laws and regulations.
  5. Use of Bank Information  : SBR has the right to use and store bank information, including the name and account number, to ensure payment.
  6. Compliance with Law  : Personal Data may be used to comply with applicable laws, investigations, and dispute resolutions.
  7. Disclosure of Personal Data : In addition to the purposes mentioned above, SBR has the right to disclose Personal Data in the following situations:
    a.  Legal Obligation : If required by law or official orders from the court or relevant authorities.
    b.  Processing User Activities : To process activities such as purchases, payment verification, product delivery, etc.
    c.  Collaboration with Third Parties : To develop the website  www.dickiesindonesia.co.id  and certain services on behalf of SBR.
    d.  Aggregate Data : SBR may inform a portion of anonymized Personal Data to third parties for system development, database management, analysis, or service improvement.
    e.  Combination of Personal Data : SBR may combine Personal Data with other information so that it no longer identifies the User and disclose such data to third parties.
    f.  Emergency Situations : In an emergency threatening the life, health, or safety of an individual.
    g.  User’s Interest : When necessary for the User’s clear interest.
    h.  Other Collaborations : SBR may disclose information to subsidiaries, affiliates, partners, and vendors to assist with services or data management.
    i.  Third-Party Offers : To provide third-party services or offers, such as payments, billing, activation, maintenance, troubleshooting, dispute resolution, etc.
    j.  Business Development : For the benefit of SBR, affiliates, group companies, and subsidiaries in business development, product, quality, and service improvement.
    k.  Promotion and Advertising : For promotional and advertising activities, including ad identifiers and content analysis.
    l.  Business and Operational Management : To detect, monitor, investigate, mitigate, or prevent fraud and technical or security issues.
    m.  Corporate Transactions : To facilitate corporate transactions such as mergers, asset sales, consolidation, or restructuring involving SBR.
    n.  Compliance with Law : For other purposes permitted by applicable laws and regulations.
  8. Processing Data Outside Indonesia  : User Personal Data may be processed outside Indonesia by parties working with SBR. SBR will ensure that such data remains protected in accordance with this Privacy Policy.
  9. Data Security  : SBR applies appropriate security measures to protect User Personal Data, including encryption. However, Users must understand that data transmission over the internet is never entirely secure, and Users bear the risk of such transmission.
  10. Confidentiality of Personal Data  : SBR is committed to maintaining the confidentiality of Personal Data and will not disclose it to third parties without User consent, except as described in this Privacy Policy.

Data Deletion

  1. Personal Data Deletion  : SBR will delete or anonymize User Personal Data if it is no longer needed for the purpose of its collection or storage is no longer required for compliance with applicable laws and regulations.
  2. Unsubscribe  : Users can unsubscribe from promotional information and exclusive offers by clicking the "unsubscribe" link in the emails or marketing materials sent by SBR.
  3. Withdrawal of Consent : Users can withdraw their consent to the use of Personal Data by ceasing to use the website  www.dickiesindonesia.co.id . Users should understand that withdrawal of consent may affect SBR's ability to fulfill certain obligations.
  4. Request for Data Deletion  : Users can request the deletion of Personal Data from SBR in accordance with applicable procedures.
  5. Storage by Other Parties  : Some Personal Data may be stored by other parties, including government institutions. SBR is not responsible for the data storage policies of these institutions.

Limitation of SBR’s Responsibility

  1. User Account Security  : Users are responsible for the security of their SBR account, including creating and safeguarding a strong password.
  2. Exchange of Data by Users  : SBR is not responsible for the exchange of personal data conducted by Users themselves.
  3. Responsibility for the System  : SBR is responsible for protecting and securing Personal Data in the SBR System and must notify Users if there is a failure in data protection.
  4. Minors and Legally Incapable Users  : SBR is not responsible for the submission of Personal Data by minors or individuals legally deemed incapable of performing legal acts.
  5. Data Breach Due to Force Majeure  : SBR is not responsible for data breaches caused by Force Majeure. Users will be notified within 14 calendar days of the occurrence of Force Majeure.

Cookies

  1. Use of Cookies  : Cookies are small files automatically placed on a User’s device to store preferences during a website visit.
  2. Cookie Settings  : Users can choose to refuse cookies through their web browser settings. However, this may affect the performance of the website.
  3. Use of Google Analytics  : SBR uses Google Analytics to develop the website and content. Users can download the Google Analytics Opt-Out Add-on to refuse access.
  4. Data Sharing with Third Parties  : SBR may provide data obtained from cookies to third parties for marketing and advertising purposes.
  5. Cookie Control  : Users can control the use of cookies through their browser settings, but this may affect the functionality of the website.

Changes to the Privacy Policy

SBR may change, revise, modify, or update this Privacy Policy from time to time to remain relevant with changing technology, applicable laws, SBR's evolving business practices, and user needs. Users are advised to read and check this Privacy Policy page periodically to be aware of any changes. By continuing to access and use the website  www.dickiesindonesia.co.id  or other SBR services, Users are deemed to have given explicit consent to this Privacy Policy and the updated Privacy Policy.

Contact SBR

  1. Privacy Concerns  : If Users have concerns about how SBR handles or treats their Personal Data, or believe that their privacy has been violated, they can contact SBR through the Resolution Center below by describing their identity and the nature of their complaint.
  2. Complaint Response  : SBR will investigate the User's complaint and strive to respond within a reasonable time after receiving the complaint.
  3. Questions or Corrections  : If Users have questions, comments, complaints, claims, or any other concerns about this Privacy Policy or wish to access or correct their Personal Data, please contact the Resolution Center as follows: